Blend Commerce

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Conversion Rate getting you down? Read on.

The truth is that CRO alone isn’t enough. And that’s the good news. It contains a lot of data that doesn’t cover all the bases of eCommerce. You know your brand has the potential; now, you just need ideas that go beyond best practice.

Here’s an idea. Customer Value Optimisation (CVO).

The principle is quite simple. We will implement, test, and improve your store performance, but rather than just looking at increasing conversion, we’ll drive retention and revenue for the long haul while boosting Customer Lifetime Value (CLV).

Sure, we’ll use CVO best practices, but on top of that, we’ll use a range of Qualitative and Quantitative tools to generate more ideas. These ideas will be based on what your true best customers want. Even better? We’ll then use this to bring in more customers that have the potential to spend with you for longer. 

Our approach is different. But you’ll still get the strategy, design, development, and marketing experts you can expect from a top-tier Shopify Plus agency. And being one of the best in the eCommerce industry, we’ve sought out the top tools to fully personalise the customer experience and drive your revenue and retention, so you can stay ahead of the pack.

Our awards speak for themselves, and while it’s what you’d expect to see from a leading Shopify Plus agency, we’re low on BS and showmanship. We aim high on impact, helpfulness, and building for the future instead.

Ready to see if we can partner with you?

North America · Europe · United Kingdom & Ireland · Australia & New Zealand

London, LND, GB

Website

About Blend Commerce

Conversion Rate getting you down? Read on.

The truth is that CRO alone isn’t enough. And that’s the good news. It contains a lot of data that doesn’t cover all the bases of eCommerce. You know your brand has the potential; now, you just need ideas that go beyond best practice.

Here’s an idea. Customer Value Optimisation (CVO).

The principle is quite simple. We will implement, test, and improve your store performance, but rather than just looking at increasing conversion, we’ll drive retention and revenue for the long haul while boosting Customer Lifetime Value (CLV).

Sure, we’ll use CVO best practices, but on top of that, we’ll use a range of Qualitative and Quantitative tools to generate more ideas. These ideas will be based on what your true best customers want. Even better? We’ll then use this to bring in more customers that have the potential to spend with you for longer. 

Our approach is different. But you’ll still get the strategy, design, development, and marketing experts you can expect from a top-tier Shopify Plus agency. And being one of the best in the eCommerce industry, we’ve sought out the top tools to fully personalise the customer experience and drive your revenue and retention, so you can stay ahead of the pack.

Our awards speak for themselves, and while it’s what you’d expect to see from a leading Shopify Plus agency, we’re low on BS and showmanship. We aim high on impact, helpfulness, and building for the future instead.

Ready to see if we can partner with you?

At a glance

BUDGET

  • $50,000+
  • $5,000-$9,999
  • $10,000 - $29,999
  • $30,000 - $49,999

EXPERTISE

  • Design
  • Marketing
  • Migrations
  • Development
  • Recharge API
  • Small projects
  • Theme Engine (Recharge Customer Portal)

PLATFORM

  • Shopify
  • Shopify Plus

REGIONS SERVICED

  • Europe
  • North America (US)
  • North America (other)
  • Australia / New Zealand

CERTIFICATIONS

Developer Badge
Core Subscription Management: Bundles

Testimonials

Blend are a very responsive, knowledgeable, and professional agency. They know how to get things done.

PJ Jonas · Founder at Goat Milk Stuff

The best CRO team we've ever worked with. Bar none. Adam, Andra, G'anne, Jo, Ollie and the entire team are super talented, knowledge and a joy to work with. Their attention to detail is off the charts (love that), and their communication, responsiveness and well structured road map of executing dozens of tasks to increase conversion were beyond impressive. Further, the "care factor" in getting to the source of truth, following the data, and letting organized testing and analysis drive every decision...led to increased conversion, revenue and profit, along with a much improved customer experience. If you are looking to improve your website conversions and profit and want the best CRO team to help your business grow...look no further. Blend is your only choice.

Michael Mendlowitz · CMO at Fame on Central

We've worked with other CRO agencies in the past, but struggled to find real traction as we were constantly being passed between junior analysts and devs who burned time on low-impact, meaningless tests. Working with Blend has been a completely different experience. With Blend, we more than doubled our testing velocity and the KPI improvements we've achieved aren't just slides and spreadsheets — we've actually shaped portions of our brand strategy with the results. It all started with the most in-depth CRO audit we've ever had. This generated tons of ideas and opportunities of which we've been working through, along with other new priority tests that come up. It's also worth mentioning that their developers are fast and reliable. They have no problem working in our custom code base and we haven't had one production issue yet. If you're looking for a CRO agency that actually helps you move the needle — you honestly won't do better than Blend.

Will Wolf · Sr. Software Engineer at Azuna Fresh

I approached Blend with a very complex project for Certainly Wood earlier in the year. They were very good at going into detail with me on the requirements of the project, spent time understanding the different systems which we use to process orders and scoped a very detailed plan for the delivery. The next phase of design was equally as efficient: they produced a design which I could easily give feedback to, but it did not require many significant changes either. The Blend team seem to understand what our brand was about and designed the website better that we initially imagined. Development followed after that - we were on a tight deadline to deliver the project which meant some pressure was put onto the Blend team to deliver quicker, and whilst we did see a delay in start of the project, the final product was great. I was very impressed with their follow on support, as well. Once the hand over was done, the Blend team continued to monitor our orders to make sure the system was functioning as expected. I was not expecting this and we were very grateful to have received further support after the project was completed. We have worked with other agencies in the past and many times we experienced issues, mainly because of the lack of personalised approach. We often felt that there was a real lack of commitment from the agencies, they were too large to care about a single project. Blend felt like a great in-between, large enough to bring a serious variety of expertise, but small enough to apply care to their work. Working with Blend was refreshing. Thank you to the whole team. I can only but highly recommend them.

Sandra Taylor · Managing Director at Certainly Wood

We have worked with Blend for over 6 months starting with an initial CRO audit and work plan. We are now deep into our relationship and have been not only impressed with the people and toolset but truly blown away by the processes they run. Our monthly cadence of work driven by our near daily communication has made the work fun and efficient. We have loved our time with them and put them on the top of our list for development work.

Eric Resch · Founder at Stone Creek Coffee

Communication, Planning, Execution & Reporting - seems like the basics of any agency & brand relationship but from my experience it's extremely hard to find an agency that consistently delivers on those 4 key touchpoints. Blend Commerce excel at the basics, and their team constantly brings high-quality, well researched & thoughtful suggestions to the table as we try to scale the brand. I view them as a key component of our team - the value they add is clear to see.

Anonymous · eCommerce Manager at Anonymous

Media

Aeromotive Group Testimonial from Trent Lootens

What's it like to work with Blend Commerce? Trent Lootens, Director of Ecommerce at Aeromotive and Pertronix, talks about his experience of working with us as Aeromotive Group's Shopify CRO agency. Hear first-hand from a Blend client about how we work, what it's like to work with us, and the kind of results we get. In our work together we achieved: 74% increase in overall revenue 56% increase in returning customer rate 11% increase in average order value Hear from more Shopify CRO clients about the work Blend does: https://blendcommerce.com/pages/reviews

Aquarium Co-Op Testimonial from Cory

YFood and Blend Commerce

Brooklyn Bicycle Co and Blend Commerce

Selected Clients

Aquarium Co-op
Droplette
Goat Milk Stuff

Resources

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A/B Test Library: Real Clients, Real Tests, Real Results

Our library of over 100+ A/B Tests include the data that led to the hypothesis, the a/b test set up, and the insights and results from the test. Check these out. Implement them. Or ask Blend for help.

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