
Klaviyo Marketing for DTC Brands. We Turn Existing Customers Into Repeat Revenue
Journeywise is a data-first retention marketing specialist for growing DTC brands.
North America · Latin America · Europe · United Kingdom & Ireland · Remote
Remote
Journeywise is a certified Klaviyo partner focused exclusively on retention marketing for DTC brands. We work with health, wellness, travel, supplement, beauty, and pet nutrition brands serious about turning one-time buyers into repeat customers. We're a small, senior-led team, so the person you talk to is the person doing the work, not a junior account manager relaying messages.
We start with an audit of your Klaviyo account, flows, segmentation, and deliverability, so we know exactly what's working and what's leaving revenue on the table. From there we build full flow architecture (welcome, abandoned cart, post-purchase, winback, browse abandonment) over the first two to three months, tailored to your product and buying cycle.
For subscription brands, that means flows built around the subscription lifecycle, not just the purchase: renewal reminders, failed payment recovery, downsell offers before a cancel, and win-back sequences for lapsed subscribers. Retention for a subscription business isn't just getting them to buy again, it's keeping them from leaving in the first place, and we build the Klaviyo side to reflect that.
We're a fit for Shopify or Shopify Plus brands wanting hands-on Klaviyo expertise, not a generalist agency. We're not a fit for brands wanting paid media, SEO, or web dev bundled in.
BUDGET
EXPERTISE
REGIONS SERVICED
CATEGORIES
COLLECTIONS
PLATFORM
““Kyle is an incredibly savvy email and SMS marketer. He was instrumental in helping our business achieve rapid growth. Kyle is thoughtful, proactive, and very communicative. While he worked with us in an agency capacity, it truly felt like Kyle was part of our team and was as motivated as my internal team to succeed. I really appreciate his 'no job too small' mentality - Kyle was incredibly hands on with our account and would act with great urgency to respond to any request or question our team threw his way. We wouldn't be where we are today without Kyle.””
CAROLINE NARK · HEAD OF MARKETING, at HEDLEY & BENNET
“"Kyle is not only a brilliant email strategist, but one of the most reliable and affable people I have ever had the pleasure of working with. When Kyle took over our account, he completely revamped our existing email flows to great success. I completely trust his judgment and leadership because he and his team always deliver quality and highly effective email campaigns. He runs a tight ship with his team, getting projects and even complex campaigns completed with exactitude and often ahead of schedule. And, he still maintains the flexibility to meet our needs as unforeseen ones arise. It's a relief to be able to have such a consummate professional like Kyle manage our email marketing, which allows us time to focus on other revenue-driving activities. Kyle is eager to ensure expectations are exceeded, and it's clear that he takes pride in what he delivers. Our company feels lucky to have found such a diamond in the rough."”
MELANIE TREMLAY · COO at REAL MUSHROOMS
““Kyle was a pleasure to work with. He demonstrated his in- depth knowledge and skills when it comes to the ins and outs of Klaviyo including strategy, implementation, segmentation, and analyzing data. He was always very responsive and easy to communicate with. Throughout our entire 2-year experience of working with Kyle, he was very dedicated to our account and was always looking for ways to increase performance. We couldn’t be more pleased with the email performance he generated for our brand over the years!””
HOPE DERECKS · VP OF MARKETING at CLIC EYEWEAR
“"Kyle was manager the email marketing for our growing ecommerce brand. In that role, he oversaw the automated email flows and the monthly email campaigns, driving consistently 30%+ of revenue via email. Kyle was extremely knowledgeable in email marketing and skilled in utilizing Klaviyo to run it. He was focused and organized in his approach to targeting and segmentation, staying on brand, and coordinating with the media buyer to sync email campaigns with paid advertisement. Kyle also brought a high level of personal skills and emotional intelligence to the team dynamic, which was greatly admired by everyone." "Kyle was manager the email marketing for our growing ecommerce brand. In that role, he oversaw the automated email flows and the monthly email campaigns, driving consistently 30%+ of revenue via email. Kyle was extremely knowledgeable in email marketing and skilled in utilizing Klaviyo to run it. He was focused and organized in his approach to targeting and segmentation, staying on brand, and coordinating with the media buyer to sync email campaigns with paid advertisement. Kyle also brought a high level of personal skills and emotional intelligence to the team dynamic, which was greatly admired by everyone."”
ROSSEN TSANOV · CO-FOUNDER, at CHARIX SHOES