Melusine Studio
RegisteredHelping eCommerce brands grow through email, SMS and lifecycle marketing
We are a CRM and retention marketing agency for DTC brands, creating high-converting email, SMS, and WhatsApp strategies that drive engagement and repeat purchases.
Europe · United Kingdom & Ireland · Latin America · North America · Middle East · Africa · Asia-Pacific (APAC)
Remote
About Melusine Studio
At Melusine Studio, we build retention engines that drive more than clicks.
We help eCommerce brands turn email and SMS into high-performing revenue channels that strengthen customer relationships, increase repeat purchases, and maximise lifetime value.
With over 10 years of experience in eCommerce, we've partnered with ambitious DTC brands across the UK, US and Europe to develop retention strategies that scale alongside their growth. Rather than relying on generic playbooks, every programme is built around your brand, your customers, and your commercial objectives.
Our expertise spans the entire customer lifecycle. From list growth and onboarding to post-purchase, loyalty, and winback, we combine strategy, lifecycle automation, campaigns, segmentation, testing and reporting to create customer journeys that deliver measurable business impact.
Whether you need a complete account audit, a Klaviyo migration, or a fully managed retention programme, we work as an extension of your team. By continuously analysing performance and uncovering new opportunities, we help build a CRM foundation designed for sustainable long-term growth.
At a glance
REGIONS SERVICED
- Europe
- South America
- Asia / Pacific
- North America (US)
- North America (other)
- Australia / New Zealand
CATEGORIES
- A/B Testing
- AI-Personalization
- Analytics
- Automation
- Bundling
- Cart Abandonment
- Loyalty Rewards
- Marketing and Retention
- Quizzes
- Referrals
- Reviews
- SMS
- Subscription Management
- Upselling and Cross-selling
PLATFORM
- Magento
- Shopify
- BigCommerce
- Shopify Plus
BUDGET
- $2,500-$4,999
- $5,000-$9,999
- $10,000 - $29,999
- $30,000 - $49,999
EXPERTISE
- Design
- Klaviyo
- Marketing
- Workflows
- Migrations
- Development
- Recharge API
- Recharge SMS
- Recharge Flows
- Recharge Bundles
- Recharge Loyalty
COLLECTIONS
- BigCommerce Integrated Checkout
- Migrated Shopify Checkout Integration
- Recharge Checkout on BigCommerce
- Shopify Checkout Integration
Testimonials
“"We have been working with Melusine Studio for over a year now and could not be happier with the relationship we have built. Melusine Studio have supported us from both a creative and technical perspective, to help to bring our CRM strategy to life. The team are incredibly professional, knowledgeable, proactive in approach and a pleasure to work with. Together we have delivered on a number of key projects, contributing to channel performance and overall growth."”
Faye Lindfield · Senior CRM/CX Manager at REFY
“"We started working with Melusine Studio after their audit of our Klaviyo account. They came with smart, data-driven ideas to improve our CRM — based on analytics and experience with other brands, and we quickly decided to bring them on board. Since then, the collaboration has been smooth and efficient. The team is responsive, always on time, and great at adapting to our specific setup. From journey strategy to copy and visuals for emails and SMS, they consistently deliver quality work. I’d recommend Melusine Studio to any brand looking for a reliable and strategic Klaviyo partner who brings both structure and creativity to the table."”
Julia Shamsutdinova · CRM Manager at Daniel Wellington
Media
Grown Alchemist Subscription Flow
RealScience Athletics Subscription Highlight
Selected Clients
Resources
Our Client Case Studies
We partner with premium DTC brands across fashion, beauty, wellness and food & beverage to drive measurable results through email marketing subscription, loyalty, and CRM.
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