RetainUP
Subscription LTV Specialist for DTC brands. Retain 70%+ of subscribers at order 3.
Subscription LTV specialists for DTC brands on Recharge. We fix the offer, the Recharge setup and the lifecycle so more buyers subscribe and 70%+ stay to order 3. Azuna on Recharge: take rate from 35% to 69%.
North America · Europe · United Kingdom & Ireland · Middle East
Dubai, DU, AE
About RetainUP
RetainUP helps DTC subscription brands on Recharge turn more buyers into subscribers and keep 70%+ of them at order 3. We fix the three things that decide whether a subscriber stays: the offer, the Recharge setup and the lifecycle around them.
Subscription LTV Roadmap™ is a full read of your Recharge, Shopify and Klaviyo data, with a 90-day plan in order of impact.
Subscription LTV Maximizer™ is a done-for-you build in 30 days. We engineer the offer (frequency, discount ladder, gifts and milestones), set up the Recharge widget, customer portal, Cancellation Prevention, pause and skip, and Failed Payment Recovery, and build the onboarding, renewal and winback flows in Klaviyo.
Subscription LTV Optimizer™ is for brands with a live program. Each month we read your cohorts, find the biggest gap and ship the fixes.
Results: Azuna's subscription take rate on Recharge went from 35% to 69%. A $5M Recharge brand's monthly churn fell from 22% to 9% in 30 days. Boka's month 3 retention went from 41% to 63%. SunMed's month 3 retention went from 61% to 73%.
Built for $1M to $10M subscription brands. We have worked with 80+ subscription brands. Start with a free 48-point subscription audit of your program.
At a glance
BUDGET
- $1,000-$2,499
- $2,500-$4,999
- $5,000-$9,999
PLATFORM
- Shopify
- Shopify Plus
EXPERTISE
- Klaviyo
- Marketing
- Workflows
- Recharge Flows
- Recharge Bundles
- Conversion Rate Optimization (CRO)
REGIONS SERVICED
- Europe
- North America (US)
- North America (other)
CATEGORIES
- Analytics
- Marketing and Retention
- Subscription Management
COLLECTIONS
- Shopify Checkout Integration
Testimonials
“Our biggest focus was consistency, and I love that RetainUP built on that. Their work is so much better than what we did, I mean, I can't even compare.”
Kristen Osborn · CMO at SunMed
“Unlike other email agencies we have worked with, they have a deep understanding of the subscription journey.”
Juan Palacio · CEO at BloomsyBox
“I asked ChatGPT, given all my things, who was the best to work with and you were number one.”
PJ Jonas · Founder at Goat Milk Stuff
Selected Clients
Resources
Recharge Setup Checklist: The Retention Settings to Fix Before Launch
What to set up in Recharge before launch: Cancellation Prevention, failed payment notices, passwordless portal login and Klaviyo events, plus a 30-day checklist.
Cancel Flow Case Study: How One Brand Saves 1 in 4
How a rebuilt cancel flow took the save rate from 14.8% to 24.8% across 3,543 sessions on Skio, with no new discount.
Subscription Case Studies
RetainUP client results on Recharge, Skio, Stay AI and Loop, with the work behind each one.
Ready to work with RetainUP?